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Safety & Security

Your safety matters to us. Baisoko is committed to creating a safer marketplace for both customers and sellers. Stay alert, protect your personal and payment information, and always verify the details of a transaction before making or accepting a payment.

For CustomersFor SellersPayment SafetyAvoid Scams & FraudProtect Your AccountReport Suspicious Activity

For Customers

Verify the seller, product details, price, and payment instructions before completing a transaction. Never share your password, PIN, OTP, verification code, or other confidential information with anyone.


For Sellers

Confirm the order and payment status before preparing or handing over products. Never share account credentials, payment PINs, OTPs, or verification codes with anyone.


Payment Safety

Use the payment method and instructions provided by the seller. Before sending money, carefully verify the recipient details and payment amount. Do not rely on screenshots or messages alone as proof of payment.


Avoid Scams & Fraud

Be cautious of unusual requests, suspicious links, fake payment confirmations, impersonation, or requests for sensitive information. If something seems suspicious, stop the transaction and verify the details before proceeding.


Protect Your Account

Keep your Baisoko account credentials secure and use a strong, unique password. Never share your login details or verification codes with anyone, including someone claiming to represent Baisoko.


Report Suspicious Activity

If you encounter suspicious activity, suspected fraud, or someone attempting to impersonate Baisoko or another user, please contact us through our official support channels.